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Immediate Rule Change Hits Universal After Bad Guest Behavior

Crowds at the entrance of Universal Studios Japan
Credit: Dick Thomas Johnson, Flickr

One Universal Studios location has made a major change to a long-standing park rule, specifically aimed at guests visiting from overseas.

With five resorts dotted across the globe, Universal offers a range of movie-inspired experiences for both kids and kids at heart. While Universal Orlando Resort is its biggest location (with two theme parks, a water park, and a third park, Epic Universe, on the way), some of the best experiences can actually be found at parks further afield.

A large rotating globe with the word "Universal" prominently displayed stands as the iconic entrance landmark for Universal Land. It is surrounded by lush greenery, mist, and white fences, with palm trees and park attractions visible in the background.

Credit: Aditya Vyas, Unsplash

For example, Shrek fans can explore an entire land based on Far Far Away at Universal Studios Singapore, while Universal Studios Beijing boasts Transformers: Metrobase (complete with a replica of The Incredible Hulk Coaster themed to a Decepticon Driller).

Some of these parks also house long-retired attractions in the U.S. If anyone is still mourning the loss of Shrek 4-D at Universal Studios Hollywood and Florida, they can make the pilgrimage to either Singapore or Universal Studios Japan, the latter of which also houses Jaws.

Jaws at the entrance to the ride at Universal Studios Japan

Credit: Universal Studios Japan

While the version in Orlando was axed to make way for the second stage of The Wizarding World of Harry Potter, Jaws is still in full swing at the Osaka theme park. Like Florida, the Japanese theme park features an equally scarily realistic Great White Shark animatronic, which is often the subject of photographs from visitors.

The only issue is that Universal Studios Japan has strict rules regarding photography. The “Rules & Manners” section of its website explicitly states that “to ensure that all guests can enjoy the park safely and comfortably,” guests are prohibited from “photography during an attraction.”

A bustling street scene at Universal theme park, featuring people walking, vintage-style buildings, and a towering silver statue of a film director.

Credit: hung.ch, Flickr

Guests so frequently try to take pictures aboard Jaws that signs in line remind them of this rule. However, it seems like these rules may now be redundant, as Universal Studios Japan has now reportedly lifted this rule (primarily due to the number of international visitors taking pictures regardless).

“Starting Tuesday, May 28, 2024, it will be permitted to take photos and videos while riding Jaws,” reports USJ 1. “This is thought to be because there are so many foreign visitors taking photos, and USJ crew members have felt limited in how much they can keep up with the attention, leading to a review of operations.”

Those visiting the park this week report that the “no photography” signs are still present in the queue area, but Universal team members are now encouraging guests to take pictures (as long as you don’t use flash).

I heard a rumor that from May 28th #ジョーズ it was okay to take photos on the attraction, and when I checked with the crew I was told it was OK and they told me to “take lots of photos!”
There are still signs prohibiting cameras on the Q line, but you can take pictures as long as you don’t use a flash.
#USJ
#USJファン
#JAWS

Prior to these changes, multiple guests had complained about the number of international park guests taking photos on rides. “It was good to ride Jaws, but there were a lot of foreigners who didn’t listen to the instructions that taking pictures was prohibited, so I couldn’t enjoy it,” @ORCHIDEA0106 wrote on X (formerly known as Twitter).

Some attractions—such as The Flying Dinosaur—require guests to put their phones and loose belongings in lockers before riding. The Jurassic Park roller coaster previously added metal detectors to prevent guests from sneaking their phones aboard.

Do you plan on visiting Universal Studios Japan any time soon?

This post originally appeared on Inside the Magic.

About Chloe James

Chloë is a theme park addict and self-proclaimed novelty hunter. She's obsessed with all things Star Wars, loves roller coasters (but hates Pixar Pal-A-Round), and lives for Disney's next Muppets project.

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