Disney Unexpectedly Cancels Disney Vacation Account Memberships

We have learned today that Disney has surprisingly cancelled the Disney Vacation Account program, unexpectedly.  It allowed guests to open Disney Vacation Club accounts where they can post one-time deposits, recurring deposits, upload gift card balances, etc. in order to save for future Disney vacation packages.  Guests with an account would receive a gift card for $20 for ever $1,000 spent from the account on applicable Disney vacation purchases.  We have all of the details from the Disney Vacation Account website below.


This is what Disney posted on the Disney Vacation Account website related to the offer cancellations and options to redeem funds from the Disney Vacation Accounts:

“To current account holders:  

Thank you for your participation in the Disney Vacation Account program.  At this time, we are discontinuing the program and no new accounts or contributions are being accepted.”

As a true Disney fan, and to show our appreciation for your participation in the program, below are four (4) options you can choose from. If you have more than one account with the Disney Vacation Account program, you may want to take action for each account.

Option 1
Use the total amount in your account to purchase a Disney Gift Card (depending on the amount in your account, you may need to purchase multiple Disney Gift Cards) by September 27, 2017, and we’ll add an extra 5% on your Disney Gift Card(s). We’ll email the gift card right to your inbox for immediate use. If you are entitled to more than $10,000 in Disney Gift Cards (after including the extra 5%), they will be emailed to you over the course of a few days.

Option 2
Redeem your Disney Vacation Account toward the Disney vacation of your choice. And, if you haven’t already booked a vacation, here is an amazing offer for Walt Disney World® Resort:

Stay and play for just $899
for a family of 3 with this package that includes
a 3-night stay in a standard room at Disney’s All-Star Sports Resort or
Disney’s All-Star Music Resort AND 2-day Theme Park tickets!
For stays most nights 7/25–8/5, 8/27–9/9,
9/24–10/5, 10/22–11/4 and 12/10–12/21/17.
Book through 9/27/17.
Ask about great rates available at other Disney Resort hotels! Price based on 2 adults and 1 child (ages 3 to 9). The number of rooms allocated for this package is limited. Tickets valid for one Theme Park per day and must be used within 14 days of first use.
Length-of-stay requirements may apply. Additional per-adult charges may apply if more than two adults per room. Advance reservations required. Offer is nontransferable and cannot be combined with any other discount or promotion. Call (407) 934-7639 for more information or to book.
Be sure to mention your unique offer code found in your email or letter.

Option 3
Do nothing. Starting after September 27, 2017, Disney will begin to close Disney Vacation Accounts and process refunds. If you have funds in a Disney Vacation Account after September 27, 2017, then some time after that date you will receive a full refund of your balance to your original form of payment or by check to the mailing address we have on file for you. Due to the nature of the program, Guests may experience delays in the refund process.

To thank you for your participation and for your patience during the refund process, a bonus of 2% of your closing balance or $5.00 (whichever is greater) will be placed on a Disney Gift Card and emailed to you. The bonus Disney Gift Card will be delivered separately from your refund. Please allow up to 15 days between the delivery of the refund and the bonus Disney Gift Card.

Option 4
Request a refund before the refund process described in Option 3 is completed, and your full unused balance will be refunded to your original form of payment or by check to the mailing address we have on file for you. With this option 4, you will not be eligible to receive the bonus Disney Gift Card.

Thanks again for your participation and for your understanding. All amounts in your Disney Vacation Account are fully refundable.”

Who out there has Disney Vacation Accounts?  Which option do you think is the best deal to get the most out of your deposits?

Source Credit:  Disney Vacation Account website


About Christy Caby

I am a diehard Disney fanatic! I fell in love with all things Disney from an early age and that only increased once I first visited Walt Disney World! It led me to complete a yearlong Disney College Program working at merchandise locations within Disney’s Hollywood Studios (Disney-MGM Studios at that time) and I worked for Disney Parks & Resorts Technology in Project/Program Management. Now I get to write about Disney and help others plan their magical vacations! Disney holds a special place in the hearts of my entire family as my husband proposed there, we honeymooned there, took trips while pregnant with each of my boys and have visited with them many, many times from 8 weeks old through now. One of my favorite memories from each trip is always the look on my kids’ faces the first time they see the castle. I’d love to help you plan your magical vacation! Request a free quote at or look for me on Facebook at Have a magical day!