Do you pay for your Walt Disney World Annual Pass monthly? If so, you may be seeing refunds are beginning to roll in. On April 5, Disney stopped the automatic drafting of the monthly payments and promised to refund payments made between March 14 and April 4. It looks like those refunds have begun as Annual Passholders that pay monthly are reporting the good news.
Whether you pay monthly or in full for your Annual Passes, you have options. Here is the latest from Disney’s website below:
- If you are an Annual Passholder on the monthly payment plan: On April 5, 2020, we automatically stopped and will waive monthly payments due while the theme parks are closed. We will also retroactively refund payments made between March 14 through April 4, 2020. Payments will resume on the Passholder’s regularly scheduled payment dates once the parks reopen. Please note, pass expiration dates will not be extended and passes will expire upon their originally scheduled expiration dates.
- As an alternative, Guests who are paying for Walt Disney World Annual Passes using our monthly payment program may choose to have their monthly payments postponed starting with payments due April 5, 2020 through the park closure period, and then resumed on the Passholder’s regularly scheduled payment date once the parks reopen. Postponed payments will be collected in the months following the end of the Passholder’s currently scheduled payment term. The pass will be extended the number of days the parks are closed. The new expiration date will be reflected on the Annual Passholder’s account prior to the reopening of the theme parks. To request this alternative option, we ask that you contact V.I.PASSHOLDER Support at (407) 939-7277. We do anticipate heavy call volume and appreciate your patience as we answer all inquiries.
- If you are an Annual Passholder who has paid in full: All active Walt Disney World Resort theme park and water park Annual Passes will be extended for the number of days the parks are closed. The new expiration date will be reflected on the Annual Passholder’s account prior to the reopening of the parks.
- As an alternative, and in lieu of an extension of their passes, Passholders who have paid in full may choose to receive a partial refund for the park closure period. To request this alternative option, we ask that you contact V.I.PASSHOLDER Support at (407) 939-7277. We do anticipate heavy call volume and appreciate your patience as we answer all inquiries.
If you pay monthly and haven’t received your refund just yet, we’d say don’t be alarmed! Disney is juggling a lot to get the parks phased reopening beginning July 11.