Disney has spent the last few years absorbing criticism from disabled guests, and it has not found a way out of it yet. The DAS overhaul brought a wave of it. Guests who had relied on the old system for years found themselves reclassified, denied, or funneled into alternatives that did not fit their needs. Some of that criticism was ...

Disney fans with legitimate disabilities are slamming what they see as blatant misuse of accessibility resources at Walt Disney World, and viral social media videos have put the issue back under a microscope. The frustration comes at a sensitive time. Disney has already tightened eligibility for its Disability Access Service, better known as DAS, following concerns about abuse. Those changes ...

A trip to Walt Disney World already comes with plenty of expenses before guests ever walk through the gates. Tickets, hotels, food, transportation, and optional upgrades can quickly push the cost of a vacation higher. But some expenses aren’t really optional for everyone. For guests who need additional assistance to get through a full day at the park, an additional ...