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Universal Orlando is Opening June 5: Here’s What You Need To Know

Credit: Universal

While we typically feature Walt Disney World Resort, it’s neighbor and competitor, Universal Orlando, opens their doors to the public next Friday, June 5th. If you’re eager to jump on a thrill ride and be among the people, you may be planning your visit to Universal while we wait to hear more on when Walt Disney World Resort will reopen. We’ve included Universal’s guidelines and FAQs below. Do you believe we’ll find much of the same guidelines when Walt Disney World reopens?

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Universal Orlando is stressing right on the front of their home page that when visiting them the guidelines from the CDC and health official, and Universal Orlando’s policies need to be followed. The following are guidelines on Universal’s website:

Universal Studios Florida, Universal’s Islands of Adventure and Universal’s Volcano Bay will welcome guests beginning June 5.

This carefully managed reopening comes with stringent new health, safety and hygiene procedures in place. So, as we enjoy our parks together again, everyone will need to follow CDC guidelines and the recommendations of health officials, and Universal Orlando’s policies. Note that any public location where people are present provides an inherent risk of exposure to COVID-19 and we cannot guarantee that you will not be exposed during your visit.

Important Information For Your Visit: In accordance with CDC guidelines we have enhanced sanitation procedures and implemented additional measures for distance spacing and screening. Therefore we ask that all guests and Team Members comply with following:

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  • Face covering required: Everyone is required to wear a face covering during their visit.
  • Temperature check required: Temperature checks will be required upon arrival, and guests with a temperature of 100.4 degrees or greater will not be admitted.
  • Wash hands often: Wash your hands with soap and water often for at least 20 seconds.
  • Social distancing: Practice social distancing and keep at least 6 feet (2 meters) between your travel party and others.
  • Floor markings: When present, please stand on the floor markings until the group in front of you moves forward.
  • Avoid contact with people who are sick
  • Use hand sanitizer when required: At select locations including prior to boarding ride vehicles, guests will be required to use hand sanitizer.
  • Follow Team Member direction: Please follow directions from our team members and have patience as we work through these new operational procedures.

Please note the CDC advises that older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19. Guests should evaluate their risk in determining whether to attend. People who show no symptoms can spread COVID-19 if they are infected, any interaction with the general public poses an elevated risk of being exposed to COVID-19, and we cannot guarantee that you will not be exposed during your visit. We appreciate your cooperation during this unprecedented time. Visit the CDC website for the latest guidelines.

What other safety measures are in place? We continue to work closely with local health officials and our own health and safety experts and reference CDC guidelines with respect to the safety of our Team Members and guests during this limited opening of Universal Orlando Resort.

  • Limiting capacity and following social distancing guidelines throughout all attractions, restaurants and shops throughout the destination
  • Increasing our already-aggressive cleaning and disinfection procedures, and frequently cleaning all high-touch surfaces
  • All team members will undergo temperature checks and wear face coverings
  • All team members will participate in extensive training on our new procedures
Photo of Mobile Food Ordering on a mobile phone screen.

Go Contact-Free with the App: To get the latest updates for all things Universal, download the Official Universal Orlando Resort App. Plus, it’s easy to stay connected while you’re here with free WiFi throughout the parks and Universal CityWalk. Access Contact-Free Features:

  • Order meals on the go with Mobile Express Pick Up
  • Get a Virtual Line return time
  • Purchase tickets in the app and scan at the turnstile
  • Set up TapTu Pay at Volcano Bay

Hours of Operation, Beginning June 5:

  • Universal Studios Florida: 9am-6pm Daily
  • Universal’s Islands of Adventure: 9am-6pm Daily
  • Universal’s Volcano Bay: 10am-5pm Daily
  • Universal CityWalk Orlando: 8am – 10pm Daily

Frequently Asked Questions: What new operational procedures are in place for Universal Orlando Resort? We are implementing specific procedures and practices that are in line with CDC guidelines for the safety and health of our team members and guests. These new procedures will cover three areas – screening, spacing and sanitization – and key measures include:

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  • Guests and team members are required to wear face coverings
  • Guests and team members are required to undergo temperature checks. Anyone with a temperature of 100.4 degrees or greater will not be able to enter Universal CityWalk or the theme parks
  • Staggered parking within the parking garage to help create distance between travel groups
  • Limiting and reducing daily park attendance and attraction ridership in Universal Studios, Islands of Adventure and Universal’s Volcano Bay
  • Increasing cleaning and disinfection of food locations, ride vehicles and other frequent “touch points” that go beyond our already-aggressive cleaning procedures
  • Social distancing at all locations through the parks, within attractions and queues and at restaurants
  • Having Virtual Line™ experiences available for select attractions
  • Offering cashless payments and “no touch” policies where possible
  • Please note the CDC advises that older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19. Guests should evaluate their risk in determining whether to visit. People who show no symptoms can spread COVID-19 if they are infected, any interaction with the general public poses an elevated risk of being exposed to COVID-19, and we cannot guarantee that you will not be exposed during your visit.
  • Click here for more FAQs

We appreciate your cooperation during this unprecedented time. Visit the CDC website for the latest guidelines. Due to the evolving nature of this situation, details are subject to change without notice. Source: UniversalOrlando.com

We can’t help but wonder how much of these guidelines and restrictions will be the same for Walt Disney World. Regardless, we are eager and ready to get back to the magic at Disney!

About Jamie Sylvester

I'm a Disney nerd! A kid at heart who loves the magic and memories of Walt Disney World. I follow all things Disney and enjoy the vacations, day trips, and weekend getaways, and geek out over the planning of such events. My goal is to experience as many Disney desserts and cocktails as possible! Married to another Disney nerd and blessed with a daughter and son, we thoroughly enjoy the magic at Disney and are here to help others experience the magic as well.