Walt Disney World to Improve Lost and Found

Walt Disney World Sign
Credit - Disney Tips

It is unfortunately very common for guests to lose a variety of different items while at Walt Disney World.  With all of the activity and excitement going on in the parks, it is easy to lose track of personal items from time to time. We have learned that Walt Disney World is about to streamline the lost and found service to make it even easier for guests to hopefully find and retrieve their lost items.  With the new changes, guests will be able to report their lost item on the Disney website.  This will eliminate the need for guests to have to call or visit the main lost and found center on property.  Once the item has been reported, then a cast member will work to locate the lost item and provide updates within the online posting.


Walt Disney World has a lost and found area within every theme park and then a main lost and found facility located by the Ticket and Transportation Center.  Previously, guests would have to check the park they were at if it was the same day that they lost the item or visit the main lost and found facility if it wasn’t found there or had been missing for a longer amount of time.

This new change is expected to be in effect later in May 2018.  As always, we will keep you posted as we learn more.

How many of you have lost an item while at Walt Disney World?  Did you get it back?


About Christy Caby

I am a diehard Disney fanatic! I fell in love with all things Disney from an early age and that only increased once I first visited Walt Disney World! It led me to complete a yearlong Disney College Program working at merchandise locations within Disney’s Hollywood Studios (Disney-MGM Studios at that time) and I worked for Disney Parks & Resorts Technology in Project/Program Management. Now I get to write about Disney and help others plan their magical vacations! Disney holds a special place in the hearts of my entire family as my husband proposed there, we honeymooned there, took trips while pregnant with each of my boys and have visited with them many, many times from 8 weeks old through now. One of my favorite memories from each trip is always the look on my kids’ faces the first time they see the castle. I’d love to help you plan your magical vacation! Request a free quote at or look for me on Facebook at Have a magical day!