Walt Disney World’s Mousekeeping Service to Get More Attention

Mousekeeping is the name that has been given to Disney’s housekeeping service at the Walt Disney World Resorts.  There are many guests that feel as if these services haven’t been as impressive in the last few years as they used to be.  Disney is taking note to the various complaints and will be making changes to restore the quality of the service in the coming months.


The changes include hiring additional housekeeping staff, including additional managers at each of the resorts.  We have reported previously about the new custodial system that will be put in place for custodial staff in the parks, and we expect this dispatch system will likely be used at the resorts to ensure rooms that need attention are handled quickly and efficiently.  There are also talks of Disney bringing in a 3rd party vendor to train cast members and improve processes and efficiency while still ensuring that the rooms receive impeccable care.

Please share with us your thoughts on these changes, and issues that you may have had in recent trips!

Source Credit:  WDW News Today

About Christy Caby

I am a diehard Disney fanatic! I fell in love with all things Disney from an early age and that only increased once I first visited Walt Disney World! It led me to complete a yearlong Disney College Program working at merchandise locations within Disney’s Hollywood Studios (Disney-MGM Studios at that time) and I worked for Disney Parks & Resorts Technology in Project/Program Management. Now I get to write about Disney and help others plan their magical vacations! Disney holds a special place in the hearts of my entire family as my husband proposed there, we honeymooned there, took trips while pregnant with each of my boys and have visited with them many, many times from 8 weeks old through now. One of my favorite memories from each trip is always the look on my kids’ faces the first time they see the castle. I’d love to help you plan your magical vacation! Request a free quote at or look for me on Facebook at Have a magical day!