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Disney Character Stunned as Parent Watches Child Disrupt Another Family’s Magical Moment

A boy grabs A Disney character performer dressed as Goofy's nose.
Credit: Video Screenshot, TikTok, @itsjazz10j

A mother recently sparked controversy online after letting her son chase and assault a Disney character, interrupting a much younger child’s magical moment. The Disney Park guest shared a video of her child with Goofy on TikTok, telling Disneyland Resort to “do better.”

Disneyland Resort and Walt Disney World Resort have two main types of Disney character performers: “face” and “fur.” Face character performers must look like their on-screen counterparts and speak to guests–think Peter Pan or your favorite Disney Princess. Fur performers portray characters like Mickey Mouse and Donald Duck. They only need the right height to fit in their costumes, sign autographs, and be overtly expressive without saying a word.

Five iconic cartoon characters, including Mickey Mouse, Minnie Mouse, Donald Duck, Goofy, and Pluto, are dressed in festive holiday attire. They stand in a cheerful, decorated street with a castle in the background, celebrating the holiday season together at Disney World.

Credit: Disney

Each character type has pros and cons. While it can be exhausting for face performers to talk to guests all day, fur costumes are heavier and more taxing on the body. One wrong move can cause a lasting injury.

At Walt Disney World Resort, most characters have set meet-and-greet locations to ensure efficient and safe encounters for both the performers and guests. Disneyland Resort has some meet-and-greet spots but allows more characters to roam freely at Disneyland Park and Disney California Adventure Park. Still, roaming characters have attendants following closely behind to ensure their safety.

Two smiling women, one wearing Minnie Mouse ears, take a selfie with Goofy, who is dressed in his signature outfit with an orange shirt and green hat. The background features colorful, cartoonish trees and flowers, adding a playful atmosphere to the scene.

Credit: Disney

TikTok user @itsjazz10j recently shared this video of her son chasing Goofy around Mickey’s Toontown at Disneyland Park. Goofy’s character attendant was just a second short of intervening when the boy grabbed Goofy’s nose, causing the character to pull away and shake his finger at the child.

@itsjazz10j

Goofy are you having a bad day?? wtf!!!! @disney @Disneyland California @DisneyLand @DisneyLandAnaheim DO BETTER!!!! #messedup #notcool #howrude #disneycharacters #disneylandcalifornia #firsttimedisneytrip

♬ original sound – Jasmine heagy

Goofy was clearly holding hands with another toddler, leading him around Mickey’s Toontown. Even though Goofy and the character attendant gently shooed the TikToker’s child away, he again chased the character, who ignored him. The TikToker was not happy, tagging Disneyland Resort’s official account and writing that they should “do better.”

“Watch how rude Goofy is to my son all because he touched his nose,” she wrote. “…Goofy are you having a bad day?? wtf!!!!” 

The video amassed backlash, but the TikToker quickly turned off the comments.

Goofy at Goofy's Kitchen Holiday Buffet at the Disneyland Hotel

Credit: Disney

Although the boy might have had good intentions, grabbing a Disney character‘s head can cause serious injury. Goofy was visibly focused on another guest, and the force on his nose could have injured the performer’s neck. Additionally, Goofy could’ve moved suddenly and accidentally hit the child without knowing he was there.

When interacting with Disney characters, guests should always make sure that characters acknowledge them first. Approaching unannounced is dangerous for both Disney character performers and guests.

Was this mom in the wrong? Share your thoughts with us in the comments. 

About Jess Colopy

Jess Colopy is a Disney College Program alum and kid-at-heart. When she’s not furiously typing in a coffee shop, you can find her on the hunt for the newest Stitch pin.

2 comments

  1. As a lifelong Disney fan, you teach your children to WAIT THEIR TURN like everyone else. The past few times we have gone, our kids have been older – but I constantly see this type of selfish, “oh look how cute my kid is for breaking the rules and doing whatever they want” type behavior. It is COMMON COURTESY and just being well-mannered to leave the characters alone unless it is a designated meet and greet or they gesture it is ok to approach. Super selfish and zero manners to chase a character around like that. Not funny.

  2. Yes she was. The worst of it is her using as a weapon against Disney. I’m really tired of these people who feel entitled.

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