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Disney Guest “Attacked” on Transportation, Asks Internet If They Did Wrong

A white bus labeled "Disney Transport" with a colorful, stylized Disney logo on its side is parked on a paved area. Palm trees and landscaped greenery are visible in the background. The sky is overcast. It looks like it's ready to head to the Disney Transportation and Ticket Center.
Credit: Disney Tips

Walt Disney World Resort is a place that welcomes dreamers of all ages, offering enchantment around every corner—from Main Street, U.S.A. to the fireworks bursting above Cinderella Castle. But even in a setting built for unforgettable memories, occasional tension can arise as guests try to make the most of their day in the parks.

Mickey Mouse stands in front of Cinderella Castle in the new Walt Disney World commercial

Credit: Disney

A Bus Trip Gone Wrong

On the morning of July 2, a guest heading from Disney’s All-Star Sports Resort to Disney’s Hollywood Studios theme park found themselves at the center of a heated exchange after boarding a bus ahead of two men, whose family “attacked” them, accused them of cutting in line, and “shoving” their way on.

According to the account, a group with a stroller was struggling to fold it at the front of the line, and when they moved slightly aside, the guest and their two kids boarded without making contact. Moments later, they were confronted by the stroller group’s companions, who were already seated, loudly insisting they had skipped them.

Disney's Bus Transportation System

Credit: Disney

Despite trying to explain that the others had moved aside and that it’s standard to fill open space on public transport, the confrontation escalated until one of the women’s husbands stepped in, urging her to set a better example. The guest now wonders if they were in the wrong or simply caught in an overreaction.

Read the complete account below:

Bus etiquette
byu/Snoo_31427 inWaltDisneyWorld

Although it was only posted hours ago, the thread has grown with over 130 comments (at the time of publication), with the response unanimously in favor of the original poster (OP).

Colt_kun said:

Former cast member here – this is what we want you to do. Keep the line moving! They can’t hold up the line because they weren’t prepared. The whole party should have waited TBH.

You hear it all the time – fill in all the space!

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Another comment from ghost_of_apaol echoed the sentiment, writing:

Nah you’re good. They should’ve been ready with the stroller when it was their turn. They did the right thing by moving to the side. But the ladies were way out of line.

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While another user, pHpositive, commented:

This is the hold up for the buses everywhere. People will run to a bus loaded with people and spend forever unloading all their supplies for the day. You didn’t cut. I direct others around these guests all the time.

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This comment from Smasher31232 addressed it from the other point of view:

You’re in the right. As someone who recently somehow forgot to fold his stroller right before getting on the bus, the idea that people would wait behind me is slightly mortifying. The moving aside is the universal ‘whoops, sorry’ gesture.

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byu/Snoo_31427 from discussion
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Disney World Isn’t Always Magical

While this altercation didn’t turn physical, similar scenes have occurred before. In late 2024, guests near Avatar Flight of Passage at Disney’s Animal Kingdom were seen involved in a fistfight. International parks have also seen their share of issues; Disneyland Paris’ Walt Disney Studios Park faced a group altercation from a line-cutting incident last year, prompting cast member intervention.

Holding a prime viewing location for shows like Happily Ever After, parades or other spectaculars is part of the tradition for many families visiting Disney theme parks. However, emotions can run high when sightlines become blocked, or guests perceive unfair advantages, which happened recently with two social media stars.

Happily Ever After at the Magic Kingdom inside Disney World.

Credit: Disney

Disney guidelines discourage guests from saving space for others, leading to uncomfortable situations, especially during high-traffic evening events.

Magic Kingdom—and all Disney theme parks—are designed to foster wonder and joy, but even magical destinations are not immune to real-world human behavior. With crowds, heat, and anticipation often building up throughout the day, these elements can sometimes tip the balance from excitement to stress.

Have you ever encountered this kind of behavior at Disney World? Do you agree that the guest wasn’t in the wrong? Let us know in the comments down below!

About Thomas Hitchen

When he’s not thinking about the Magic Kingdom, Thomas is usually reading a book, becoming desperately obsessed with fictional characters, or baking something delicious (his favorite is chocolate cake -- to bake and to eat). He's a dreamer and grew up on Mulan saving the world, Jim Hawkins soaring through the stars, and Padmé Amidala fighting a Nexu. At the Parks, he loves to ride Everest, stroll down Main Street with an overstuffed pin lanyard around his neck, and eat as many Mickey-shaped ice creams as possible. His favorite character is Han Solo (yes, he did shoot first), and his favorite TV show is Buffy the Vampire Slayer except when it's One Tree Hill. He loves sandy beach walks, forest hikes, and foodie days out in the Big City. Thomas lives in England, UK, with his fiancée, baby, and their dog, a Border Collie called Luna.

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