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How To Make a Disney Cast Member’s Day!

Cast Member Appreciation
Credit: Disney

It’s no secret Disney Cast Members have to deal with their fair share of less than ideal Guest interactions at the Parks. Whether it be criticism due to unrealistic expectations beyond a Cast Member’s control, entitlement from Passholders, or other gloomy complaints, they have to put up with a lot!

Despite the negative feedback Cast Members receive from time to time, Disney employees have been known to bestow surprising magical moments upon unknowing Guests. We shared a video yesterday of a heartwarming interaction between Sorceror Mickey and a Walt Disney World Resort Guest.

Sorcerer Mickey

Credit: Inside the Magic

Mickey Mouse went above and beyond expectations by writing a personalized note, taking time to give the Guest a memory they’d never forget. Needless to say, the Disney visitor was overjoyed, exclaiming, “You just made my whole trip!”

With Cast Members giving so much to Disney Guests, people may wonder if there’s anything they can do to give back to deserving Cast Members. Guests may be surprised to learn that, indeed, there is!

Cast Member Appreciation

Credit: Disney

The My Disney Experience App provides an outlet for Guests to share their positive Disney experiences at the Parks through a program called Cast Compliments. To access this feature, simply open the My Disney Experience App, and press the three bars on the bottom right of your screen.

From there, scroll down to the Cast Compliment section, adorned with a Disney badge. Once you open it, you’ll be directed to a screen where you can fill out information to honor the particular Cast Member and experience.

The first section asks for specifics about what made your visit so special, providing a list of choices to select from. Then, you are prompted to choose the location where the magical moment took place.

Cast Member Appreciation

Credit: Disney

From there, you can type in the Cast Member’s name and hometown, as well as the date of your interaction. That’s it; just press submit, and you’re all done!

Unfortunately, there is no way to credit Disney characters in costume using this method. Still, at least Guests can recognize some of the amazing Cast Members working at Disney Parks. Did you know this existed?

About Christy Weinberg

Christy is a West Coast writer with a special place in her heart for Disneyland Resort and Aulani. Growing up near the Parks, she was an Annual Passholder for about twenty years, often frequenting the Resort several times per week. Though she recently moved to the Pacific Northwest, she carries the magic with her by writing about Disney and connecting with the Disney community on social media.