Disney Tips Your Guide To A Great Disney Vacation
One of the great things about dining at Walt Disney World Resort is that each and every restaurant is very accommodating to different types of dietary restrictions. Disney prides itself on the fact that guests with allergies or things like diabetes or celiac disease, can find many things they can eat on their vacation. Disney chefs will also rework dishes on the menus to make them allergy or dietary-friendly.
Unfortunately, one family is claiming that a Disney restaurant’s negligence caused the death of a beloved wife and daughter.
Credit: Raglan Road Irish Pub and Restaurant
Related: Some of the Best Dairy-Free Meals at Disney World
According to a newly filed lawsuit, the family of Kanokporn Tangsuan is claiming that the woman suffered from a fatal allergic reaction after dining at the popular restaurant, Raglan Road, in Disney Springs.
The family says that Ms. Tangsuan had a severe allergy to nuts and dairy. When they spoke to their waiter at Raglan Road, they said that Ms. Tangsuan made these allergies very clear. The waiter even went over the menu with them, so they knew which dishes she could safely order and which ones to stay away from.
Credit: Disney
Ms. Tangsuan then ordered the broccoli and corn fritters, the vegan shepherd’s pie, scallops, and onion rings. When the food arrived, Ms. Tangsuan again confirmed that the food was free from nuts and dairy. She was told that it was, and she ate her meal.
“When the waiter returned with Kanokporn Tangsuan’s food, some of the items did not have allergen free flags in them and Kanokporn Tangsuan and Jeffrey Piccolo once again questioned the waiter who, once again, guaranteed the food being delivered to Kanokporn Tangsuan was allergen free….”
“Disney advertises and represents to the public that food allergies and/or the accommodation of persons with food allergies is a top priority at its parks and resorts, including Disney Springs and that patrons/guests may consult with a chef or special diets trained Cast Member before placing an order.
Credit: Disney
While the Walt Disney World website does say that its chefs will work with guests to make allergy-friendly meals, it also makes clear that there is only one kitchen, and they cannot guarantee that there is no cross-contamination. That note is at the bottom of the page as you look at Raglan Road’s menu.
Guests must speak to a cast member about their allergy-friendly request. While we take steps to help mitigate cross-contact, we cannot guarantee that any item is completely free of allergens. Our allergy-friendly recipes may use highly refined oils, such as soybean oil, and/or ingredients that are processed in facilities that also process allergens. It is ultimately our Guests’ discretion to make an informed choice based upon their individual dietary needs. For more information about allergy-friendly requests, ask to speak with a Special Diets Trained Cast Member upon arrival at the location.
Credit: Disney
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The lawsuit goes on to say that, after dinner, Ms. Tangsuan’s husband went back to their hotel with the leftovers, while his wife and mother went shopping in Disney Springs. The two women reportedly split up, and it was during this time that the unimaginable happened.
Approximately 45 minutes after eating her meal, Ms. Tangsuan was in Planet Hollywood when she began to have a medical episode. The lawsuit states that she collapsed in the store because she was experiencing an allergic reaction. She gave herself a shot from her EpiPen, but it was too late. Ms. Tangsuan was transported to the hospital, where she later died.
Credit: Disney
The medical examiner lists Ms. Tangsuan’s cause of death as “anaphylaxis”. According to the Cleveland Clinic, anaphylaxis is a severe allergic reaction that can only be treated by taking a shot of epinephrine. However, the person must then get to an emergency room as quickly as possible.
The lawsuit seeks more than $50,000 in damages for the wrongful death of Ms. Tangsuan. It names both Disney and Raglan Road. Even though Raglan Road is located on Walt Disney World Resort property, Disney does not own it. The restaurant is owned by John Cooke and Paul Nolan.
Neither Disney nor Raglan Road has responded to the lawsuit.
Do you think Disney does enough to accommodate guests with allergies? Let us know in the comments.
This post Tragedy Strikes: Woman Allegedly Dies After Dining at Popular Disney World Restaurant appeared first on Disney Dining.
