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Ten Lies About Disney World

8. You can get free stuff if you ask

This is another lie that I heard occasionally while on my college program. I assume that by “free stuff” people are usually referring to things like snacks or basic merchandise items. I don’t know of any company that would just give out free stuff because you asked, and Disney certainly does not do this as well. Occasionally a “magical moment” will happen, where a cast member might be in the position to give away something small for free, however it isn’t really a magical moment if you ask for it. Another way guests sometimes get free merchandise at Disney is through guest service recovery, however in most instances this isn’t really even “free.” One example of guest service recovery might be that you bought an ice cream, you dropped the ice cream, and so a cast member replaces it for free.





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