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The Top Three Complaints About Disney Genie+, Part Three

Disney Genie rolled out in October. It’s part of the My Disney Experience App. There is a free component that can help you to plan your day. There is also a paid service, Disney Genie+.

With Disney Genie+, you will be able to make reservations for Lightning Lanes. You can hold one reservation at a time, and you will have a one hour window to ride. The service costs $15 per person, per day.

Related: The Top Three Complaints About Disney Genie+, Part One

Disney Genie+ is supposed to help you to be able to wait less in lines. Many Guests assume that means they will be able to walk right on. The problem is, that isn’t always the case.

There are complaints daily that the Lightning Lane Wait Times are more than just a few minutes. While rides do have technical issues, which will make lines longer, no one wants to pay $15 and still have to wait for half an hour or more.

Related: The Top Three Complaints About Disney Genie+, Part Two

Credit: Tricia Kennedy

The problem hasn’t been only with the regular Lightning Lanes available through Disney Genie+. There are also Individual Lightning Lanes, and they too will sometimes experience longer than expected waits.

With Individual Lightning Lanes, you do not have to pay for Disney Genie+. You can pay for one of the two most popular rides in each Park. The cost ranges from $7 to $15, depending on the ride and how crowded the Park is.

Credit: Disney

The Individual Lightning Lane options are as follows:

Magic Kingdom – Seven Dwarf Mine Train and Space Mountain

EPCOT – Remy’s Ratatouille Adventure and Frozen Ever After

Disney’s Hollywood Studios – Rise of the Resistance and Mickey & Minnie’s Runaway Railway

Disney’s Animal Kingdom – Avatar Flight of Passage and Expedition Everest

One thing to keep in mind with Individual Lightning Lanes is that some of the rides are still new, and new rides break down often. If the system needs to be reset, it could take a while. This will cause the line to grow.

Some families have found that Disney Genie+ saves them time, while others say that it’s been a waste of money. If you decide to purchase it, remember that there could still be somewhat of a wait, it just won’t be as long as the Standby Line.

Related: Testing Out What’s Free on Disney Genie

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Related: A Disney Genie+ Feature That You Might Be Missing

About Paula K

I grew up in Western Massachusetts. When I was nine my family went to Disneyland and I was hooked. I grew up, attended New England College in Henniker, NH and eventually moved to Virginia. I worked as a disc jockey, married and became a full time mom when our daughter was born. Fast forward several years. In 2010 we moved to Central Florida and my Disney obsession grew. I now work as a freelance writer and spend my spare time in the parks. Under the name Paula Brown I penned the novels Dream Wanderers and The Coffee Cruiser. I also am a co-author of Dining at Walt Disney World: The Definitive Guide. I'm obsessed with Star Wars, so this is a good time to live in Central Florida. I've been a vegetarian for well over a decade, a choice that my daughter eventually made as well. While my husband still hasn't joined us fully he has given up most meats except for seafood. I was relieved to find that vegetarian dining is not difficult at Walt Disney World.