Angry Guest Assault Sends EPCOT Cast Member to Hospital

Ambulance in front of Spaceship earth
Credit: Disney / Canva Editing

Many people experience frustrations when visiting Walt Disney World Resort. Whether it’s caused by the weather, the crowds, or ride breakdowns, there’s only so much Disney can do. Despite the company and theme Park’s best efforts, sometimes things don’t always go flawlessly. But most reasonable people don’t escalate their frustrations to assaulting a Cast Member.

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Disney EPCOT Monorail

Credit: Disney

The Ride Breakdown

According to an arrest report from the Orange County Sheriff’s Office, on May 30 of this year, 39-year-old Seth Davis visited the EPCOT theme Park with his family. While waiting for Remy’s Ratatouille Adventure, the ride broke down, and Park Guests were asked to exit the line. However, a Cast Member claimed that Davis became “verbally aggressive.” It escalated quickly, with the Cast Member calling a manager for help.

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Remy's Ratatouille Adventure

Credit: Disney Tips

The Guest Breakdown

After the manager arrived, Davis continued to shout and demand Lightning Lane passes for him and his family. Then when the manager attempted to scan Davis’s passes, their tablet could not read them. According to the report, the Cast Member went to get another tablet, which only angered Davis even more. The result? Davis smacked the tablet from the manager’s hand, forcing her (the Cast Member’s) hand to bend back and hit her rib cage. The manager quickly alerted Disney security, and the Orange County Sheriff’s Office was immediately called.

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Photo Credit: Disney

The Cast Member was taken to a local hospital, where she was treated for hand and rib cage injuries. According to the police report, Davis waved his Miranda rights and told his side of the story (without an attorney). However, his story didn’t seem to differ much from the version provided by the Cast Member and two additional witnesses. As such, Davis was arrested and taken to the Orange County Jail on battery charges. Davis has pleaded not guilty and is being represented by a public defender.

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About Steven Wilk

Steven has a complicated relationship with Disney. As a child, he visited Walt Disney World every few years with his family. But he never understood why kids his age (and older) were so scared of Snow White or Alien Encounter. He is a former participant of the Disney College Program (left early…long story), and he also previously worked in Children’s publishing, where he adapted multiple Disney movies and TV shows. He has many controversial opinions about Disney…like having a positive view of Michael Eisner, believing Return of the Jedi is superior to The Empire Strikes Back, and that Toy Story Land and Galaxy’s Edge should have never been built (at least not at Hollywood Studios). Every year for the past two decades, Steven has visited either Walt Disney World, Disneyland, Aulani or went on a Disney Cruise. He’s happy to share any and all knowledge of the Disney destinations (and he likes using parenthesis a lot…as well as ellipses…)