Disney Hits 1 Million Cast Compliments

Fireworks at Cinderella Castle with Walt Disney Statute
Credit: Disney

Back in 2021, Disney introduced a new way for Park Guests to acknowledge Cast Members – a special feature on the My Disney Experience and Disneyland apps.

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The 1 Million Mark

Although Disney Cast Members on both coasts often receive much praise from park goers on social, in person, and over the phone, the new mobile method has proved to be a much more convenient and quicker way to compliment the magic makers at Disney Parks.

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After less than two years since its debut, Mobile Cast Compliments has exceeded 1 million comments, recognizing the amazing service provided to theme Park Guests.

Cast Member Magic

In honor of this special achievement, Disney recognized some of the Cast Members who earned the highest number of Guest compliments.

Cast Member Security Guard

Credit: Disney

“Being recognized for doing a great job gives me a heartwarming feeling,” said Remington Davis, security host at Disneyland. “When you enjoy what you do, it’s not work, and it makes me happy to know that I am bringing joy to someone’s day. I like to greet guests with a smile, give them a high-five and welcome them to the resort.”

Cast Member Awards

Credit: Disney

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Down in Florida, Photopass photographer Willie Jackson received special recognition for making Guests feel like they are stars in their own Hollywood adventure at Hollywood Studios.

“I love Disney and every day at work is so much fun, especially when you get to create new memories for the guests and have them pose in silly ways or for Magic Shots,” Willie said.

Compliment a Cast Member

When visiting either the Walt Disney World or Disneyland Resort, you can always brighten the day of a Cast Member by acknowledging them via the Mobile Cast Compliment features available on both the My Disney Experience and Disneyland apps.

After selecting a positive sentiment, you can also add the Cast Member’s name and hometown. To send a compliment, navigate to the bottom of the menu and find “Cast Compliment,” or search “Cast Compliment” in the search bar.

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Theme Park Cast Members will be made aware of the positive feedback. By brightening a Cast Member’s day, you make their job more rewarding and also encourage them to add even more magic to the next Guest they encounter!

About Steven Wilk

Steven has a complicated relationship with Disney. As a child, he visited Walt Disney World every few years with his family. But he never understood why kids his age (and older) were so scared of Snow White or Alien Encounter. He is a former participant of the Disney College Program (left early…long story), and he also previously worked in Children’s publishing, where he adapted multiple Disney movies and TV shows. He has many controversial opinions about Disney…like having a positive view of Michael Eisner, believing Return of the Jedi is superior to The Empire Strikes Back, and that Toy Story Land and Galaxy’s Edge should have never been built (at least not at Hollywood Studios). Every year for the past two decades, Steven has visited either Walt Disney World, Disneyland, Aulani or went on a Disney Cruise. He’s happy to share any and all knowledge of the Disney destinations (and he likes using parenthesis a lot…as well as ellipses…)