Disney World Website Not Available?

Magic Kingdom's Cinderella Castle in the evening
Credit: Disney

On Tuesday, June 13, the Walt Disney World Resort website seemed to have technical difficulties.

RELATED: New Attraction Appears on Magic Kingdom Map

Website Problems

As reported on Twitter by journalist Ashley Carter, the site couldn’t process her request to view and purchase tickets. An hour later, I attempted to do the same on the website, and it was still down – providing the same response of “We Had to Duck Out” and “We apologize for the temporary inconvenience, but is not currently available. Please check back in a few minutes.”

RELATED: Guests Crash Walt Disney World Website

The site went down, bringing memories back to a few weeks ago when the site crashed due to overwhelming traffic of Guests attempting to book 2024 vacations. It’s possible that a similar situation could be occurring as Disney is constantly lifting restrictions on theme Park reservations and offering special discount tickets. At that time, Disney saw an overwhelming demand they had not expected. The website eventually recovered, and Guests could finally book their vacations.


Credit: Disney

However, others had noted that Amazon Web Services was also down and speculated the Walt Disney World website’s problem could be connected.

However, other elements of the website seem to function correctly, such as attractions available at the various theme parks and resorts and searching on-property hotels.

RELATED: Disney Surprises With New Theme Park Ticket Deal

New Ticket Options

Disney is currently offering special 4-park, 4-day tickets starting at $396. These unique tickets provide admission to one day at each of the theme parks (Magic Kingdom, EPCOT, Hollywood Studios, Animal Kingdom). It does not include Park Hopper options or water Park admissions.


Credit: Disney Tips

There is no statement from Disney regarding the operational issue and no telling how long the ability to purchase tickets and passes will be down. Currently, it’s been an hour without the website loading and operating properly.

RELATED: Disney World Offers New 4-Park Ticket

About Steven Wilk

Steven has a complicated relationship with Disney. As a child, he visited Walt Disney World every few years with his family. But he never understood why kids his age (and older) were so scared of Snow White or Alien Encounter. He is a former participant of the Disney College Program (left early…long story), and he also previously worked in Children’s publishing, where he adapted multiple Disney movies and TV shows. He has many controversial opinions about Disney…like having a positive view of Michael Eisner, believing Return of the Jedi is superior to The Empire Strikes Back, and that Toy Story Land and Galaxy’s Edge should have never been built (at least not at Hollywood Studios). Every year for the past two decades, Steven has visited either Walt Disney World, Disneyland, Aulani or went on a Disney Cruise. He’s happy to share any and all knowledge of the Disney destinations (and he likes using parenthesis a lot…as well as ellipses…)