On Tuesday, June 13, the Walt Disney World Resort website seemed to have technical difficulties.
As reported on Twitter by journalist Ashley Carter, the site couldn’t process her request to view and purchase tickets. An hour later, I attempted to do the same on the website, and it was still down – providing the same response of “We Had to Duck Out” and “We apologize for the temporary inconvenience, but disneyworld.com is not currently available. Please check back in a few minutes.”
The site went down, bringing memories back to a few weeks ago when the site crashed due to overwhelming traffic of Guests attempting to book 2024 vacations. It’s possible that a similar situation could be occurring as Disney is constantly lifting restrictions on theme Park reservations and offering special discount tickets. At that time, Disney saw an overwhelming demand they had not expected. The website eventually recovered, and Guests could finally book their vacations.
However, others had noted that Amazon Web Services was also down and speculated the Walt Disney World website’s problem could be connected.
The Disney World website is experiencing technical issues. A notice has been added to the website saying some of Disney's digital experiences "may be unavailable at this time."
This is what appeared when I clicked on tickets and passes. pic.twitter.com/tGjVcPsjsl
— Ashley Carter (@AshleyLCarter1) June 13, 2023
However, other elements of the website seem to function correctly, such as attractions available at the various theme parks and resorts and searching on-property hotels.
New Ticket Options
Disney is currently offering special 4-park, 4-day tickets starting at $396. These unique tickets provide admission to one day at each of the theme parks (Magic Kingdom, EPCOT, Hollywood Studios, Animal Kingdom). It does not include Park Hopper options or water Park admissions.
There is no statement from Disney regarding the operational issue and no telling how long the ability to purchase tickets and passes will be down. Currently, it’s been an hour without the website loading and operating properly.