VIDEO: Where Do Service Dogs Wait in Walt Disney World? One Guest Gives a Behind the Scenes Look!

Whether visiting Magic Kingdom, Animal Kingdom, Hollywood Studios, or EPCOT, Walt Disney World is known for its unique attractions and experiences, many of which don’t have a height requirement. That means anybody can ride regardless of height, including service dogs!


Credit: Disney

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But for some rides, such as Space Mountain, Big Thunder Mountain Railroad, and other thrill rides, there are indeed height requirements. This means that Guests traveling with service dogs can’t bring them onto these attractions. Walt Disney World’s policy also states that service dogs cannot participate in water activities, including water rides.


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However, that doesn’t mean that the Guest in question can’t ride these exciting attractions! They just have to be separated from their service animal for the duration of the ride.

But where do the canine companions go? This TikTok account clears up the confusion with this video showing what goes on behind the scenes at EPCOT.


Where does a service dog wait while you do a ride with a height requirement at Disney? #servicedog #workingdog #medicalalert #dogs #goldenretriever #dogs #fyp #foryou #foryoupage #disneytok #waltdisneyworld #soarin #cratetraining #epcot #festivaloftheholidays #dogtraining #bestfriend #mentalhealthmatters #mentalhealth #mentalhealthawareness #invisibledisability #notalldisabilitiesarevisible #goldenretrieverlife #disneydog #happydog #florida #orlando

♬ original sound – HelperDogNala

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In this video, this Guest shows where their service dog waits while they ride EPCOT’s classic attraction Soarin’ Around the World. As we can see, canine companions are left inside a large kennel while Guests enjoy the attraction. A Cast Member will wait with the service animal for the Guest to return and retrieve them.


Meeting Mickey Mouse ❤️ #servicedog #workingdog #notalldisabilitiesarevisible #mentalhealthmatters #mentalhealthawareness #medicalalert #disney #disneyworld #disneytok #disneytiktok #hollywoodstudios #mickeymouse #mickey #dogsoftiktok #dog #sorcerermickey #disneydog #goldenretriever

♬ Nothing Can Stop Us Now – Kyle Allen Music

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The TikTok user’s profile (@helperdognala) is full of wholesome and informative videos of what it’s like to visit Walt Disney World (and Universal Studios) with a service dog.

It seems that the one-of-a-kind Disney magic and customer service aren’t exclusive to human Guests if these adorable videos are anything to go off of!

About Isabella Reimer

Isabella Reimer grew up visiting Walt Disney World and relocated to Central Florida to be even closer to The Most Magical Place on Earth. She earned her Bachelor’s from Florida State University, where she studied Creative Writing and Women’s Studies. Her biggest hobby is bonding with the ikran at Avatar Flight of Passage, and her retirement plan includes becoming the 1,000 Happy Haunt of the Haunted Mansion.