Disney Enrages Fans With New PhotoPass Option

Donald Duck and family
Credit: Disney

After a trip to the most magical place on earth, you want to have photos to remember your time well spent. At Disney World, Guests have many options to revel in the magic. One way is to meet your favorite characters and snag a picture with them for a keepsake. In the Parks, Guests can wait online to meet characters like Mickey and Minnie. You may even run into them while strolling down Main Street, U.S.A., if you’re lucky enough.

Character dining is one way to capture a memory with your favorite character, other than meet and greets. Disney offers PhotoPass Service at select attractions and in the Parks to capture your magical moment. Through PhotoPass, Guests can experience their vacation with once-in-a-lifetime photos uploaded to their My Disney Experience App. To receive your photos, Guests use Memory Maker to download one or all, with different options to choose from.

Cast Member

Credit: Disney

Recently, Disney featured a new PhotoPass option that fans are not super happy about.

RELATED: 7 Must-See Disneyland Resort Photo Ops

Disney Character Clicks

Character Clicks is powered by AT&T 5G through a partnership with the phone service company. Guests can join the new action at All-Star Movie and All-Star Sports Resort. This is a complimentary digital experience for Guests in these Resort lobbies for a limited time. “Mickey Mouse & Friends, dressed in their best D100 outfits to celebrate the 100th anniversary of The Walt Disney Company, are ready to virtually pose and snap a photo with you,” Disney Parks Blog writes.

RELATED: A Special Photo Op Returns to Magic Kingdom

All Guests need to do is use a MagicBand, Disney MagicMobile Pass, or Key to the World card to unlock the experience. Once scanned, your favorite characters will appear in your photo for a fun shot. After, Guests can download the photo for free without needing to use Memory Maker as a part of the complimentary experience.

Mickey Mouse

Credit: Disney

RELATED: New Photo Ops at Disney’s Hollywood Studios

As seen on Disney Parks Instagram, the digital experience is a fun way to take a photo with your favorite character even if you can’t locate them in the Parks. Unfortunately, many fans feel differently about this complimentary experience. As seen below, fans were quite vocal in the comments, asking for the “real thing”.

Guest complaints

Credit: Disney Parks Instagram

Although it is unclear if this limited-time experience is supposed to replace the character meet and greets in the Park, fans seem to feel that’s the direction Disney is heading in. There is also mention of a lack of staff to play character roles, which may contribute to decreased character appearances.

Regardless, Disney is rolling out this digital experience; fans can try it for free. Will you try out the Character Clicks at your next All-Star stay?

About Sarahfina LoFaso

Sarahfina is an author, and adjunct professor with a passion for writing and of course, all things Disney! Cinderella is her favorite princess and movie, both the animated and Rodgers & Hammerstein’s 1997 version. In close second place is Hercules, tied with Saving Mr. Banks. Sarahfina enjoys writing about the history of Walt Disney and all the parks, along with food, dining, and resorts. Her favorite ride is the Tower of Terror, and her favorite restaurant right now is the San Angel Inn, in EPCOT. Most importantly, her must-have snack every Disney trip is the controversial turkey leg, because it reminds her of her family trips as a kid with her grandparents.