Disney Lawsuit May Finally Be Settled

In 2021, a civil lawsuit was filed against Walt Disney Parks and Resorts.

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Magic Key Lawsuit

The lawsuit was filed by Janale Nielsen (both individually and on behalf of other Dream Key holders) for $5 million.

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It involved the Magic Key Program offered at Disneyland Resort. The original complaint alleged that the Magic Key program sold tickets for Disneyland Resort with “no blockout date.” However, Disney then proceeded to limit the number of park pass reservations for those who had Magic Key passes. As such, she could not attend the park on specific dates because she couldn’t get a park reservation, even though she was a holder of the top-tier $1,400 Park pass. The plaintiff also claimed that Disneyland Resort was giving the majority of admittance to standard Guests who purchased regular theme park tickets, thereby blocking her ability to enter the park. She also alleged that on certain days she wanted to attend the park, she couldn’t use her Magic Key pass and instead had to buy a regular one-day park ticket to enter.

In 2021, Disney filed a notice of removal, claiming that Disney Parks and Resorts is based out of Florida, not California, escalating the case to the United States District Court for the Central District of California.

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Lawsuit Settled

According to the latest motion this week, Disney and Nielsen have agreed to settle the lawsuit out of court. Both Disney and Nielsen will have until August 31, 2023, to finalize their terms.

The Disneyland Magic Key lawsuit has been settled following an in-person mediation yesterday. Both parties have until August 31 to finalize terms of the settlement. https://t.co/f6ZndMIjFh pic.twitter.com/q08jKvUHxC

— Scott Gustin (@ScottGustin) July 20, 2023

The Magic Key language on Disneyland’s website now includes the following statement:

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“Since Magic Key park reservations are available on a first-come, first-served basis, it may also be difficult or not possible at times for Magic Key holders to get park reservations for certain dates in the near future.”