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Images Credit: Disney

NEW Feature Launches on My Disney Experience App

Time to grab those smartphones! Disney has launched a new feature via its My Disney Experience that is especially helpful for Disney Resort Guests to know.

For the first time in over two years, we can finally say ALL Walt Disney World Resort Hotels have now reopened. When COVID closed Disney’s doors in March 2020, little did we know the impact it would have on the theme park giant.

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Credit: Disney

With the reopening of the final hotel, Disney’s All-Star Sports Resort, we’re thrilled to once again visit the many experiences in and around Disney Resorts.

While the Disney Resort Hotel experience has changed recently with no more Disney’s Magical Express or complimentary MagicBands, we are happy to hear features such as regular Housekeeping is returning, along with the reopening of Disney Resort restaurants.

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Disney’s Riviera Resort (Credit: Disney)

With the reopenings and adjustments, Disney is now introducing a new feature to its My Disney Experience App. Thankfully, no, this one doesn’t have anything to do with the Disney Genie, Disney Genie+, or Lightning Lanes! Disney has revealed a new hotel checkout feature.

If staying at a Disney Resort, Guests are welcome to leave their Resort room on check-out day (by 11:00 am) and skip the front desk altogether unless a Guest has unresolved charges. A hotel folio is emailed to that Guest’s account.

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Disney’s Caribbean Beach Resort (Credit: Disney)

Now, Disney has rolled out a new “Check Out Via App” feature. Currently available at two Walt Disney World Resort hotels including Disney’s Caribbean Beach Resort and Disney’s Riviera Resort, Guests can go into the My Disney Experience App and select to check out via the app.

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Disney’s Riviera Resort (Credit: DisneyFanatic)

Why not just leave without checking out as before? Of course, the option to leave without letting the front desk know or not noting it in the app is perfectly fine, but we believe with this addition, Disney is working to ensure Housekeeping can move into rooms earlier without having to wait for the 11:00 am check-out time.

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Credit: Disney

Disney has noted that while this is a new feature only available at two Resorts, they do plan to expand the Disney Resort Hotel experience to more of their Resorts in the future.

Keep in mind that Walt Disney World Resort also recently updated its App with a new feature for Cast Member Compliments. This feature allows Guests to enter the name and location of a Cast Member that made their Disney experience extra special while notifying both the Cast Member and the Cast Member’s supervisor about the compliment.

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Credit: Disney

As always, keep that phone charged and ready to go for your Disney Park and Resort day. With features such as online check-in, Genie tip board, wait time listings, dining reservations, Mobile Order, Merchandise Mobile Checkout, Disney PhotoPass, and Memory Maker, it is becoming increasingly important to utilize the My Disney Experience App for an exceptional Disney vacation.

About Jamie Sylvester

We are Disney nerds. Two kids at heart who love the magic and the memories of Walt Disney World! We follow all things Disney and have great experiences with Disney Vacation Club and RunDisney events in particular. We enjoy the vacations, day trips, weekend getaways and geek out over the planning of such events. From lodging to dining to Fastpasses we have a spreadsheet for every occasion. Mike’s frivolous Disney goal is to acquire a magic band of every style while Jamie’s goal is to experience as many Disney desserts as possible. Usually there isn’t a day that passes without some discussion of the master plan of our next trip to the happiest place on earth. Most people think we’re normal – until they travel to Disney with us. We have been married for 16 years and are blessed with a daughter and a son who have already learned the importance of planning ahead! As a family we thoroughly enjoy the magic and the memories at Walt Disney World and are here to help others experience the magic as well.